BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook

Elaine Jackson author Bethan Bithell author Jonathan Pryce author Kath Grenyer author

Format:Set / collection

Publisher:Pearson Education Limited

Published:27th Oct '17

Should be back in stock very soon

BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook cover

Packed with practical activities and planning support to help you deliver these exciting new qualifications. * A complete unit-by-unit course companion for learners.* Helps prepare learners for specific job roles.* Includes 'Hands on' and 'Ready for Work?' features to develop practical skills.* Assessment practice activities and dedicated 'Getting Ready for Assessment' sections support preparation for assignments, tasks and external tests.

ISBN: 9781292197401

Dimensions: 294mm x 210mm x 10mm

Weight: 560g