Employee Engagement Through Effective Performance Management

‘A compendium of down-to-earth solutions to the eternal problems associated with complex relationships, feedback, and performance appraisals. The partnering of a practitioner and an academic produces the perfect balance of applicable advice and evidence-based best practices.’ —David W. Bracken, Professor of Industrial/Organizational Psychology, Keiser University, USA; DWBracken & Associates, USA

‘Practical and professionally sound, this book is a go-to resource for human resource managers, consultants and researchers interested in getting to the bottom of what works and why. The authors distill the literature and connect practice to the information that supports its use. The result is a book full of actionable intelligence, a welcoming read for human resource and business leaders alike.’ —Thomas Diamante, Executive Vice President and Practice Director of Executive and Organization Development, Corporate Counseling Associates, Inc., USA; President Consulting Division, New York State Psychological Association, USA

‘Engagement, empowerment, trust, performance management, appraisal…. It all gets very confusing. Mone and London can clear that up. This is a great ‘how-to’ book, but also draws distinctions among constructs that are clear and that you can really bank on.’ —Paul E. Levy, Professor and Chair of Psychology and Interim Chair of Child and Family Development, The University of Akron, USA