Public Administration Reformation

This insightful book explores the need for public administration reform amid global economic challenges, emphasizing eGovernment and citizen engagement.

In an effort to build trust in their performance and credibility, many public organizations are increasingly treating tax-paying citizens as consumers. This perspective shift raises important questions about the relationship between the market economy and public administration reform. Public Administration Reformation delves into these complexities, addressing the pressing need for reform in light of the economic challenges faced by nations worldwide. The book emphasizes the significance of eGovernment and a citizen-centric approach in navigating this transformation.

Public Administration Reformation examines several widely held beliefs about public administration, such as the perception that the public sector is inherently slow and bureaucratic. It challenges the notion that government employees are often disengaged and that government agencies tend to be wasteful. By exploring these assumptions, the book seeks to uncover the potential for improvement within public organizations.

The role of eGovernment emerges as a central theme in the discussion, presenting it as a vital instrument for enhancing public services and bolstering the reputation of public institutions. Through a thorough analysis of the interplay between economic pressures and administrative reforms, Public Administration Reformation provides valuable insights into how public organizations can adapt to meet the evolving needs of citizens in a rapidly changing environment.