Engaging With Stakeholders

"This book presents a synthesis of the most recent work on stakeholder management and opens up new fields of research. But, more deeply, it addresses the issue of corporate responsibility from the most relevant and fruitful angle: seeing reponsibility as relationship management." — Prof. Hervé Dumez, École polytechnique and CNRS (France)

"The book provides a treasure trove of international scholars' perspectives on stakeholder engagement. Consistent with Jerry Calton's and Stephen Payne's seminal work on multi-stakeholder dialogue and reciprocal sensemaking, the contributions address the communicative foundations of stakeholder engagement and examine its implications for organizational performance, throughout the value chain. Implicit in these important theoretical and empirical efforts is the increasing importance of relationships with individual stakeholders—rather than broad, generic stakeholder groups or collectives. Timely, context-sensitive, and comprehensive." —Prof. Marc Orlitzky, University of South Australia Business School

"The editors and authors have brought together an incisive and comprehensive anthology of the role of stakeholder engagement and responsible business. The nature of the stakeholder has changed and continues to evolve. Real-time and fast moving e-communications have turned recipients of business into shapers and enablers of business, which organisations and agencies must engage with. This timely book sets out the modern landscape of responsible business and the relational strategies needed to survive and prosper in the user generated and influenced world." — Prof. Martin Hingley, University of Lincoln

"A comprehensive, multi-perspective, research-based anthology, edited and written by an international group of scholars who both critically analyze stakeholder relationships and explore diverse ways to make these relationship lively and effective for the good of businesses, the good of stakeholders, and the good of society. Readers of this anthology—both business people and students—can learn much and gain some useful ideas by looking at these essays. This is a wonderfully cosmopolitan, thoughtful, and practically-oriented book." - Dr. Frederick Bird, Adjunct Professor, Political Science, University of Waterloo and Distinguished Professor Emeritus, Concordia University

"This anthology provides a unique overview by leading stakeholder thinkers of recent developments and contemporary issues in managing stakeholder relationships. It’s a go-to resource for scholars, students, and managers seeking to understand the frontiers of the theory and practice of stakeholder engagement." - Prof. Stephen Brammer, Executive Dean, Faculty of Business and Economics, Macquarie University

"Corporate responsibility is a transactional process building ongoing alignment, across multiple parties. This book provides an excellent overview of research to date helping scholars and practitioners better understand the dynamics and learn from empirical and theoretical perspectives to activate effective solutions expected to make business a force shaping a more just and sustainable world." - Farid Baddache, Managing Director, Business for Social Responsibility

"This book is highly recommendable for anyone with an interest in stakeholder engagement. It offers novel overviews, valuable insights, and alternative approaches, as it takes the reader through some of the key practical complexities while it introduces new theoretical and empirical perspectives to explore stakeholder engagement. Congratulations!" - Prof. Mette Morsing, Professor at the Copenhagen Business School and the Mistra Chair of Sustainable Markets at Stockholm School of Economics