The Intuitive Customer
7 Imperatives For Moving Your Customer Experience to the Next Level
Colin Shaw author Ryan Hamilton author
Format:Hardback
Publisher:Palgrave Macmillan
Published:20th Aug '16
Currently unavailable, our supplier has not provided us a restock date
Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.
ISBN: 9781137534286
Dimensions: unknown
Weight: unknown
216 pages
1st ed. 2016