Organizational Learning from Performance Feedback: A Behavioral Perspective on Multiple Goals

This Element synthesizes current research on organizational learning from performance feedback, considering the influence of multiple goals.

This Element synthesizes the current state of research on organizational learning from performance feedback and develops a new perspective that deals with the influence of multiple goals. An agenda is laid out for new empirical research on the interconnections of decision-makers, organizations, and the environment that influences performance.This Element synthesizes the current state of research on organizational learning from performance feedback and develops a new perspective that deals with the influence of multiple goals. In keeping with the centrality of motives in Cyert & March's influential model, this new perspective rests on a foundation of individual level behaviors that are responsive to mechanisms at the organizational and environmental level of analysis. A key aim is to lay out an agenda for a new wave of empirical research on the interconnections of decision-makers, organizations, and the environment that influence organizational responses to performance.