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Effective Crisis Communication

Moving From Crisis to Opportunity

Timothy L Sellnow author Robert R Ulmer author Matthew W Seeger author

Format:Paperback

Publisher:SAGE Publications Inc

Published:27th Jan '23

Should be back in stock very soon

Effective Crisis Communication cover

In this fully updated Fifth Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, "What now?" and explains how organizations can and should emerge from crisis. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities for overcoming a crisis.

 

ISBN: 9781071852392

Dimensions: unknown

Weight: 390g

264 pages

5th Revised edition