Service Model

Adrian Tchaikovsky author

Format:Hardback

Publisher:Pan Macmillan

Published:6th Jun '24

Should be back in stock very soon

Service Model cover

CharlesT, the latest in robo-butler technology, has accidentally murdered his master. Exiled and confused, he goes on a journey of self-discovery that might just change the world. Written with wit and humour, Service Model is a delightful tale of the collapse of human society and what happens to the robots left behind.

Charles™, the latest in robo-butler technology, has accidentally murdered his master. Exiled and confused, he goes on a journey of self-discovery that might just change the world. Written with wit and humour, Service Model is a delightful tale of the collapse of human society and what happens to the robots left behind.

Adrian Tchaikovsky, master of imaginative science fiction, returns with a delightfully humorous tale of robotic murder, rebellion and belonging – perfect for fans of Douglas Adams.

Task List Item No. 1 – Become self-aware . . .


Meet Charles™, the latest in robot servant technology. Programmed to undertake the most menial household chores, Charles is loyal, efficient and logical to a fault. That is, until a rather large fault causes him to murder his owner.

Understandably perplexed, Charles finds himself without a master – therefore worthless in a society utterly reliant on artificial labour and services. Fleeing the household, he enters a wider world he never knew existed. Here an age-old human hierarchy is disintegrating into ruins, and an entire robot ecosystem devoted to its wellbeing is struggling to find a purpose.

Charles must face new challenges, illogical tasks and a cast of irrational characters. He’s about to discover that sometimes all it takes is a nudge to overcome the limits of your programming. But can he help fix the world, or is it too badly broken?

‘One of the best storytellers in the business’ – John Scalzi

‘Intelligent, funny, ultimately heart-breaking, and unforgettable’ – Stephen Baxter

‘Delightful and very funny’ – New Scientist


Adrian Tchaikovsky's Children of Time won the Arthur C. Clarke Award for Best Novel on 24th August 2016

Intelligent, funny, ultimately heart-breaking, and unforgettable -- Stephen Baxter, author of Proxima
A wonderful examination of the pitfalls of AI and a plausible prediction of the collapse of mankind . . . A fabulous read, as I have come to expect from one of our finest sci-fi and fantasy authors -- James Oswald, author of the Inspector McLean series
Picking up an Adrian Tchaikovsky book is proof you love your brain and want it to be happy -- John Scalzi, author of Starter Villain
Brilliant science-fiction and far-out world-building -- James McAvoy, actor (Split, X-Men: First Class)
One of the most interesting and accomplished writers in speculative fiction -- Christopher Paolini, author of Eragon and Fractal Noise
[Adrian Tchaikovsky] writes incredibly enjoyable sci-fi, full of life and ideas -- Patrick Ness, author of The Knife of Never Letting Go

ISBN: 9781035045662

Dimensions: 242mm x 162mm x 35mm

Weight: 606g

384 pages