Working Through Conflict

Strategies for Relationships, Groups, and Organizations

Marshall Scott Poole author Joseph P Folger author Randall K Stutman author

Format:Paperback

Publisher:Taylor & Francis Ltd

Published:1st Oct '24

£105.00

Supplier delay - available to order, but may take longer than usual.

Working Through Conflict cover

Encompassing theory, research, and practice, this tenth edition provides an introduction to conflict communication and conflict management.

This text features real-life case studies across a range of theoretical perspectives and conflict settings, including interpersonal, group, and organizational. Approachably written for students and with an eye to application, the book teaches conflict theory in the context of practical skills. This edition features new sections and references on recognizing intractable conflict and managing online conflict, a new exhibit on conflict escalation, and a new section on interpersonal goals, as well as an updated list of powerful ways to resolve and manage conflict.

This textbook is ideally suited to undergraduate or graduate courses on conflict communication within communication studies, business and management, political science, and counseling programs.

An Instructor’s Manual, including a sample syllabus, written and oral assignments, cases, exercises, video and online resources, sections from previous editions, and test questions is available at www.routledge.com/9781032489186.

ISBN: 9781032489186

Dimensions: unknown

Weight: 694g

360 pages

10th edition