Performance and Innovation in the Public Sector

“Berman and Hijal-Moghrabi draw on their extensive international experience to ensure this third edition of their book is fully up-to-date, comprehensive and authoritative. This is a great textbook for students and an excellent guide for public sector practitioners.”
Andrew Podger, Australian National University, Australia, former Public Service Commissioner

“This new third edition by Berman and Hijal-Moghrabi comes just in time when pressures mountain on governments around the world to innovate and improve outcomes vis-à-vis crises and emergencies. It is a must-read volume with state-of the art analysis for scholars, students, and public servants, whose public missions become more complicated and demanding with every passing day.”
Eran Vigoda-Gadot, Division of Public Administration & Policy, School of Political Science, University of Haifa, Israel

“This third edition of Performance and Innovation in the Public Sector promises to be one of the field’s best investments. It is a welcome distillation of the latest peerreviewed research in the field, a roadmap for improving performance, and toolkit for accelerating the journey with the most recent management emphases. If public organizations are to keep faith with their citizens, they must be cognizant of the knowledge base that Berman and Hijal-Moghrabi so clearly distill.”
Marc Holzer, National Center for Public Performance, Suffolk University-Boston, USA

“The next decades will challenge our public sectors to combine service delivery and crises governance. This will require performance and innovation. Berman and Hijal-Moghrabi’s book is part of the solutions to make this happen.”
Geert Bouckaert, KU Leuven Public Governance Institute, and Institute of Innovation and Public Purpose (UC London)

“Berman and Hijal-Moghrabi have provided an extremely valuable overview of the many approaches to improving public innovation and performance. Students and practitioners will appreciate the clear exposition, many examples from around the world, and how-to guidance.”
John M. Bryson, McKnight Presidential Professor Emeritus, University of Minnesota, USA

“Today’s extreme dynamics create near-impossible challenges for public managers. Yet, they must succeed. This classic textbook, reinvented for today’s world, provides the goods. Key research findings and need-to-know strategies are offered in accessible language. Practitioners everywhere will benefit from this treasure trove.”
Arjen Boin, Leiden University, The Netherlands

“This masterpiece by Berman and Moghrabi describes various contemporary issues related to performance and organization needed by developing countries like Indonesia. Berman and Moghrabi’s understanding of various theories of public sector organization, as well as their experience in helping many public sectors to carry out reforms, makes this book not only provide a development paradigm for public sector performance and innovation, but also become a playbook for public sector managers to create adaptive and agile organizations in facing VUCA Era.”
Muhammad Yusuf Ateh, Head of Indonesia’s National Government Internal Audit Agency

“This new edition continues to provide a fundamental and reflective guide to performance and innovation in the public sector, informed by latest scholarship and international experience.”
Martin Lodge, London School of Economics, UK