The Cambridge Handbook of AI and Consumer Law

Analyzes the major paradigm shift in consumer protection with the application of AI-systems to the consumer marketplace.

A first of its kind book with a breadth of coverage on the relationship between Artificial Intelligence and consumers from legal, social, and ethical perspectives. Experts from across law, ethics, philosophy, and technology examine the benefits and weigh the risks of AI.This comprehensive handbook delves into the intricate relationship between artificial intelligence, law, and government regulations in society and business. With a particular focus on consumer-centric issues, chapters analyze the benefits and challenges of the expanding influence of AI systems on consumers, while shedding light on the psychological impact and potential harm posed by AI. Readers will navigate the complexities of tort law and its application to harm caused by AI, explore the legal conundrums arising from consumers utilizing digital delegates as agents, and uncover the innovative ways AI can be harnessed to enforce consumer law. This work is essential reading for anyone seeking to understand the implications of AI on the legal landscape, the future of the consumer marketplace, and the role of consumer law.