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Mobile Banking and Access to Public Services in Bangladesh

Influencing Issues and Factors

Jannatul Ferdous author M Kabir Hassan author Hasanul Banna author

Format:Paperback

Publisher:Cambridge University Press

Published:21st Mar '24

Currently unavailable, and unfortunately no date known when it will be back

Mobile Banking and Access to Public Services in Bangladesh cover

The Element explains mobile banking's role in facilitating access to public services for both rural and urban areas in Bangladesh.

This Element examines the role of mobile banking in accessing public services in Bangladesh. It also identifies the key influencing factors and challenges in accessing public services through mobile banking and suggests policy measures to overcome these challenges.This Element examines the role of mobile banking in accessing public services in Bangladesh. It also identifies the key influencing factors and challenges in accessing public services through mobile banking and suggests policy measures to overcome these challenges. Based on a survey of 300 people, the study finds that mobile banking facilitates access to public services, which is beneficial and effective for both rural and urban users, as technology can increase the quality of work. Despite the benefits, some individuals are reluctant to use the service due to high transaction costs and a lack of digital literacy.

ISBN: 9781009447096

Dimensions: unknown

Weight: unknown

90 pages