Intercultural Communication in Virtual Exchange

This Element explores intercultural communication in virtual exchange models, an online experiential approach to intercultural learning.

The Element, a technology-based educational method, connects people from distant locations, enhancing intercultural awareness, and gained popularity due to Covid-19 pandemic. It explores three approaches: comparative, challenge-based, and dialogue-based, examining their impact on student positioning, power dynamics, and intercultural learning.Virtual exchange is an educational approach that uses technology to bring together people from geographically and/or culturally distant locations in sustained online interactions, often intended to develop their intercultural awareness and understanding. Though the practice has existed for several decades, it has gained popularity in recent years, in part due to the recent Covid-19 pandemic and recourse to online tools for international and intercultural learning. This Element explores intercultural communication in virtual exchange by looking at how and why culture is made relevant in the pedagogical design and framing of virtual exchanges and what impact this might have on student positioning, power dynamics, and on intercultural learning. From this framework three broad approaches are outlined, which are defined as comparative, challenge-based, and dialogue-based. Each approach is explored through examples and the opportunities, limitations, and risks for intercultural learning.