Aberrant Capitalism

The Decay and Revival of Customer Capitalism

Stephen Denning author Hunter Hastings author

Format:Paperback

Publisher:Cambridge University Press

Published:14th Mar '24

Currently unavailable, and unfortunately no date known when it will be back

Aberrant Capitalism cover

Corporations are a great innovation of entrepreneurial capitalism, undermined by financialization and self-serving management.

The corporation was a timely emergent phenomenon of the capitalist system. However, with various transitions, capitalism's reputation has become tarnished and its purpose distorted. This Element ends with the promise of another emergent era, via the corporations of the digital age.The corporation was a timely emergent phenomenon of the capitalist system. Under entrepreneurial ownership with customer value creation goals, corporations introduced new products and services, new capital structures and new management processes capable of improving customer experiences in every facet of their lives. After entrepreneurship, the organizational model transitioned to managerial capitalism, and from there into command-and-control and central planning. Then came further transition into the era of financialization, where shareholder value replaced customer value as the purpose of the corporation. Managers diverted resources to their own enrichment as well as that of shareholders, at the expense of investment in future innovation. Capitalism's reputation has become tarnished and its purpose distorted. This Element ends with the promise of another emergent era, via the corporations of the digital age.

ISBN: 9781009348829

Dimensions: unknown

Weight: unknown

96 pages