Encounters at the Counter

The Organization of Shop Interactions

Barbara Fox editor Lorenza Mondada editor Marja-Leena Sorjonen editor

Format:Hardback

Publisher:Cambridge University Press

Published:26th Jan '23

Currently unavailable, and unfortunately no date known when it will be back

Encounters at the Counter cover

Brings together a set of studies that explore the dynamics of conversation between sellers and customers in shop interactions.

Bringing together a diverse collection of studies from a team of international scholars, this pioneering volume focuses on interactions in shops, exploring the dynamics of conversation between sellers and customers. It is essential reading for researchers and students of social interaction, as well as scholars of Sociology and Economics.Bringing together a diverse collection of studies from a team of international scholars, this pioneering volume focuses on interactions in shops, exploring the dynamics of conversation between sellers and customers. Beginning with the emergence of a 'need' for a product before the request to a seller is actually made, all the way through to the payment phase, it explores the rich and deeply methodical practices employed by customers and sellers as they go about the apparently mundane work of buying and selling small items. It looks at how seller and customer interact both verbally, and by means of manipulating the material objects involved, across a range of different kinds of purchase. Providing new insights into multimodal human interaction and the organisation of the commercial activity, it aims to bring about a new understanding of the fundamental ways in which economic value, possession and ownership is achieved.

ISBN: 9781009215992

Dimensions: 235mm x 158mm x 22mm

Weight: 580g

300 pages