Communicating Causes

"This is a go-to book for anyone working in communications, or studying public relations, with a specific interest in the non-profit sector....I am delighted it has been published; it is much needed.​" - Jon Snow, Newscaster, Channel 4 News

'This book is a valuable resource...' - John Grounds, Independent consultant to charities, Chair of CharityComms and Chair of Forster Communications.

'The expansion of the many forms of non-governmental organisations at local, national and international levels has created many challenges for communicators. Garsten and Bruce have brought together expertise from around the world to address key issues in this welcome and well-structured new volume.' - Tom Watson PhD, Emeritus Professor, Faculty of Media & Communication, Bournemouth University, England

'Nicky Garsten and Ian Bruce combine national and international examples with academic research to show how non-profits can communicate their cause in a clear, engaging and effective way, thus attracting support and changing society for the better. This book is an excellent read for the non-profit communications professionals who want to polish their messaging, understand their audiences better and improve how they measure the effectiveness of their communications.' - Lynda Thomas, chief executive, Macmillan Cancer Support, UK

'In our ever-congested world only those causes that truly resonant will be ultimately sustainable. Garsten and Bruce skilfully articulate both the justification and the benefits that accrue form the proper application of strategic public relations to the effective promotion of good causes. A ‘must read’ for all social marketer’s, campaigners, fundraisers and anyone concerned to get their message across in a clear and effective manner.' - Dr Stephen Lee, Professor of Voluntary Sector Management, Cass Business School, City University of London

"Non-profits operate in challenging environments which call for highly skilled, strategic and adaptable communicators. Communicating Causes is a comprehensive guide grounded in theory, but brought to life with real-world examples. A thought-provoking read emphasising what we can achieve in the sector."- Beth Andlaw, Head of Third Sector at The PHA Group

"Communicating Causes is an incredibly useful book for those wishing to gain a deeper understanding of the ‘why’ as well as the ‘how’ of strategic communications in the Non-Profit sector. It balances the theory behind the strategy with practical advice and case studies, addressing the major issues facing communications professionals in the current Non-Profit environment." - Fiona Young, Head of Media & Communications, Social Enterprise UK

"Communicating Causes will become the go to bible for anyone wanting the history of campaigns, the ethical considerations of campaigning and a practical inspiration on how to campaign effectively. It is a vital reference point for people at all levels of charity campaigning – from volunteers and front line staff to trustees and the charity boardroom." - Simon Francis, Chair of the PR & Communication Association’s Charity & Not For Profit Group and Founder Member of Campaign Collective

"It is s a much-needed and timely book that shows how mature and varied the non-profit sector is, and how important public relations and communication now is to any organisation."
Richard Bailey, editor of PR Place

"Corporate partnerships, internal communications, measurement, sector and global specific chapters (such as trade union and International NGO campaigning) all come under the microscope in the book, with the result that Communicating Causes is not just a reference book or an academic text for students, but has the potential to become a living resource to help all campaigners - here's to the second edition!" - Simon Francis, Ramblings of a PR

"Communicating Causes is a must-read for PR practitioners working or aspiring to work in the sector. It brings together leading practitioners and thinkers to establish NPOs as exemplars of civil society...uses key concepts such as risk and reputation, strategic issues management and communications evaluation to analyse the broad international context...and examines a wide range of third-sector environments, offering tips on corporate governance, digital communications strategies and charity branding as well as case studies from around the world. Ultimately, though, Communicating Causes is about trust – how to win it, how to nurture it and how to keep it through excellent communications.” - Susan Kinnear, Sirector of MA Global Communication, Cardiff University, UK