Stories of Modern Technology Failures and Cognitive Engineering Successes

“Nancy Cooke & Frank Durso have succeeded in producing a fascinating discussion of cognitive engineering as the field relates to a wide variety of tasks and domains. I am especially excited about their focus on solutions and the role of science in the development of those solutions. This book will be of great value for the classroom as well as for informing the general public about the broad field of human factors and its potential to improve lives.”
— Wendy A. Rogers, Professor of Psychology, Georgia Institute of Technology, USA

"[This book] demonstrates the enormous societal value of applied behavioral research on humans and their interactions with modern technology. This book should be of interest to practitioners and students of human factors and ergonomics, but also to individuals responsible for government policy, regulatory oversight, and management in aviation, medicine, transportation, and nuclear power.”
—Steven Casey, President, Ergonomic Systems Design, Inc., California, USA, and author of The Atomic Chef and Other True Tales of Design, Technology, and Human Error

"This little book has something in it for everyone. For the student it provides the why and some examples of the how of cognitive engineering in an exciting narrative context. For the practitioner it provides stimulating success stories and a self-conscious look at what the field needs to mature. For the policy wonk it provides some interesting examples that just might make them take notice. For the general public it provides an entertaining introduction to an intrinsically interesting, if unfamiliar field."
— Dick Pew, Principal Scientist, BBN Technologies, Rhode Island, USA