Bet on Talent – How to Create a Remarkable Culture That Wins the Hearts of Customers

Patrick Lencioni author Dee Ann Turner author

Format:Hardback

Publisher:Baker Publishing Group

Published:3rd Sep '19

Should be back in stock very soon

Bet on Talent – How to Create a Remarkable Culture That Wins the Hearts of Customers cover

When it comes to running a business, the most important decisions a leader makes are not about products or locations--they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry. In Bet on Talent, Turner shows you how to - create a remarkable company culture - select, sustain, and steward talent - nurture internal relationships - create company loyalty that leads to customer loyalty - instill the practice of servant leadership within your organization - treat everyone with honor, dignity, and respect - and much more

ISBN: 9780801094361

Dimensions: 220mm x 165mm x 20mm

Weight: 448g

224 pages