The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide
Freda Hansburg author Melvin L Silberman author
Format:Paperback
Publisher:John Wiley & Sons Inc
Published:7th Jan '05
Currently unavailable, and unfortunately no date known when it will be back
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Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit?creating a win-win situation. How to Resolve Conflict Effectively, Leader?s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to:
- Get tension right out on the table
- Figure out what?s bothering the other person
- Communicate the real, underlying concerns
ISBN: 9780787973513
Dimensions: 279mm x 216mm x 4mm
Weight: 127g
32 pages