When Talk Works
Profiles of Mediators
Format:Paperback
Publisher:John Wiley & Sons Inc
Published:27th Jun '97
Currently unavailable, and unfortunately no date known when it will be back
An intimate look at how twelve mediators achieve extraordinary results.
At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Kolb reveals who they are and what techniques they use to achieve results.
"The best examination of what mediators actually do. Anyone who wants to settle a dispute will learn from these profiles."
—Roger Fisher, coauthor, Getting to Yes
"Insightful and highly readable. The best examination of what successful mediators actually do. Anyone who wants to settle a dispute will learn a lot from these profiles." --Roger Fisher, coauthor, Getting to Yes
"All mediators, and anyone else who practices or is interested in alternative dispute resolution, will be interested in this book." --Mary P. Rowe, ombudsperson, Massachusetts Institute of Technology
"A must read for anyone contemplating the practice of alternative dispute resolution as a mediator or using the services of a mediator." --Wallace Warfield, George Mason University, and former president, Society of Professionals in Dispute Resolution
ISBN: 9780787910907
Dimensions: 229mm x 153mm x 35mm
Weight: 735g
544 pages