Resilience Engineering

'This is the most thought-provoking collection of papers I've read in a very long time. They are written by the best in the field at the top of their form. Resilience is a notion whose time has come. We cannot realistically expect to eliminate adverse events and still stay in business. But we can strive to achieve greater robustness towards our operational hazards. This book tells us how to do it and why it's necessary.' James Reason 'This book is the next frontier for improving safety in healthcare, aviation, nuclear power and other high technology systems. Innovative and intellectually challenging, Resilience Engineering emphasises the importance of learning about the positive side of safety management; focusing on how frontline staff foresee, adapt and recover from problems. It is an essential read for managers, regulators, academics and operators alike.' Jane Carthey, National Patient Safety Agency in England and Wales, UK 'From my point of view the main achievement of the book is that it provides a turn in the perspective on system safety, from a mainly reactive "hindsight" perspective reflected in the numerous attempts to learn from events and accidents to a more proactive one focusing on the interrelation of safety and the characteristics of organizations as dynamic systems. Although I would hesitate to share the view of Dave Woods that this already represents a paradigm shift in safety research, I am at least convinced that the views and ideas presented in the book provide very important contributions to the understanding of high reliability organizations.' Human Factors and Ergonomics Society Newsletter. 2006 Featured in list 'Selected Works on Resilience, 2001-12' in Chronicle of Higher Education's The Chronicle Review, May 10, 2013