Performance Indicators in Social Care for Older People

David Challis author Paul Clarkson author

Format:Hardback

Publisher:Taylor & Francis Ltd

Published:28th Oct '06

Currently unavailable, and unfortunately no date known when it will be back

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Performance Indicators in Social Care for Older People cover

The growing focus on performance review and monitoring means that awareness and use of performance indicators has increased throughout a number of public services. Set within a national context, this book reviews the historical development and measurement issues of performance indicators within social care and the public sector for older people. It then provides an approach to effective local performance measurement in services for older people and an organizing framework within which organizations can arrange their performance appraisal for older people's services. The development of performance review in social care of older people is examined, as is the process of developing local performance measures and engaging staff in enquiry and quality management. The book also reviews the process of developing performance indicators and their utilization at an agency level. Performance Indicators in Social Care for Older People will be of particular interest in the UK for local service providers who are developing approaches for local performance review. It will also be of interest internationally, especially in countries where services for older people are currently developing in a similar direction.

’The book’s advantage is its detailed look at PIs, and the ways in which one social services department sets out to determine which would be meaningful to its decision making...’ Professional Social Work 'The Personal Social Services Research Unit in England (PSSRU) has a deserved reputation for the excellence of its social services research over the past decade and has been highly influential in shaping successive UK governments' policies in relation to social care. There is no question that this book is a major contribution to its output.' Ageing and Society

ISBN: 9780754647447

Dimensions: unknown

Weight: 840g

368 pages