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Introduction to Knowledge Management

Thomas Jones author Todd Groff author

Format:Paperback

Publisher:Taylor & Francis Ltd

Published:17th Jul '03

Currently unavailable, and unfortunately no date known when it will be back

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Introduction to Knowledge Management cover

* Easy to read, user-friendly introduction to knowledge management * Full of practical applications for business professionals * An Online Instructor's Guide is available, with power point slides, case studies, exercises and review questions

Introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. This book focuses on real-world business examples using commonly available technologies.

This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies.
The book is set out in a clear and straightforward way, with definitions highlighted, brief case studies included that illustrate key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabulary review. An Online Instructor's Guide is available.

"As someone who has struggled to manage change in several large organizations, I am very excited about the powerful techniques in this textbook for increasing business agility and empowering knowledge workers."
- Wayne Anderson, Senior Vice President, Service Management, Sabre Inc.


"This systemically organized, innovative and well-written book astutely integrates content, technology and problem-solving into a learning tool that sets the standard for maximizing learning in an arena that is continuously bombarded with interventions that compete for each learner's attention."
- Robert E. Klabenes, President, Oklahoma State University-Okmulgee

ISBN: 9780750677288

Dimensions: unknown

Weight: 500g

192 pages