Managing People

This book offers essential management techniques for the hospitality sector, emphasizing the relationship between labor dynamics and effective personnel management in Managing People.

In Managing People, the author presents a practical approach to the application of contemporary management techniques, specifically tailored for the hotel and catering industry. This essential resource serves as a comprehensive guide for professionals tasked with personnel management and training. By examining critical factors such as labor costs, utilization, labor market behavior, and compensation, the book underscores the integral connection between these elements and effective people management skills.

The second edition of Managing People expands on the foundational concepts of productivity by integrating discussions on functional flexibility. The author, Michael Riley, delves deeper into the motivations behind employee engagement, introducing modern perspectives on commitment and the complexities of attitudes within the workplace. This nuanced exploration is particularly beneficial for managers overseeing personnel and training, as well as degree-level students seeking a practical, non-prescriptive approach to management.

Riley's extensive experience in the hotel and tourism sectors enriches the content, allowing him to convey insights in a relatable manner. The book not only provides practical management strategies but also encourages readers to reflect on the intricate dynamics of workforce management. With its user-friendly style, Managing People is an invaluable asset for anyone looking to enhance their understanding and application of effective management practices in the hospitality industry.