The Knowledge Manager's Handbook

A Step-by-Step Guide to Embedding Effective Knowledge Management in your Organization

Patrick Lambe author Nick Milton author

Format:Paperback

Publisher:Kogan Page Ltd

Published:3rd Oct '19

Should be back in stock very soon

This paperback is available in another edition too:

The Knowledge Manager's Handbook cover

WINNER: CILIP's Knowledge and Information Management Award 2019 - Information Resources Print Category The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within an organization. This second edition now includes clear guidance on the best practice requirements from the first ever internationally recognised standard for knowledge management, ISO 30401:2018, as well as content on the impact of AI and data analytics. Nick Milton and Patrick Lambe work through each stage of creating and implementing a knowledge management framework for an organization's specific needs, based around the four essential aspects of knowledge management: people, processes, technologies and governance. With updated international case studies from organizations of all sizes and sectors, along with user-friendly templates and checklists to help implement effective knowledge management procedures, The Knowledge Manager's Handbook is the end-to-end guide to making a sustainable change in the knowledge management culture.

  • Winner of CILIP Knowledge & Information Management Resources Award - Print 2019 (UK)

ISBN: 9780749484606

Dimensions: 235mm x 157mm x 25mm

Weight: 280g

448 pages

2nd Revised edition