Professional Services Marketing Handbook
How to Build Relationships, Grow Your Firm and Become a Client Champion
Nigel Clark author Charles Nixon author
Format:Hardback
Publisher:Kogan Page Ltd
Published:3rd Mar '16
Currently unavailable, and unfortunately no date known when it will be back
This hardback is available in another edition too:
- Paperback£39.99(9780749473464)
This handbook offers strategies and case studies for enhancing business impact in professional services, making it a vital resource for industry professionals.
In today's rapidly evolving market, the need for effective strategies in professional services is more crucial than ever. The Professional Services Marketing Handbook serves as a comprehensive guide for professionals aiming to enhance their impact in this competitive landscape. The book delves into the changing dynamics of client expectations and the necessity for firms to adapt by cultivating innovative leaders who can meet these demands. It emphasizes the importance of understanding client relationships and developing strategies that resonate with their needs.
Featuring insightful case studies from industry leaders such as Allen & Overy, Baker & McKenzie, and PwC, the Professional Services Marketing Handbook provides actionable insights that marketing and business development professionals can leverage. It illustrates how to become a true client champion, advocating for the voice of the client in shaping tailored solutions and enhancing the overall client experience. This resource is designed not only for marketers but also for technical practitioners who wish to deepen their engagement with clients and contribute to their firm's success.
With contributions from a diverse array of experts, this handbook offers best practices and strategies that can be applied across various sectors within professional services. Readers will learn how to forge stronger client connections, develop growth strategies, and ultimately build successful brands that stand out in a crowded marketplace. The Professional Services Marketing Handbook is an essential tool for anyone looking to elevate their firm's marketing efforts and drive meaningful business outcomes.
"Professional Services Marketing Handbook... takes the reader through several themes, starting with the international context... through to creativity and innovation, then on to client relationship management.... For any professional seeking ways to develop relationships by crafting market offerings in such a way that benefits are translated into monetary terms based on an in-depth understanding of the client's business, this book is a must read." * Professor Malcolm McDonald MA(Oxon) MSc PhD DLitt DSc Emeritus Professor, Cranfield University School of Management *
"The contributors are responsible for developing and managing client relationships in some of the world's most respected professional services firms, and their advice and tips should be considered essential reading." * Matt Baldwin, managing director of Coast *
"This book is a 'must read' for senior marketing and BD professionals and practitioners who want to play a greater role in becoming the client champion." * Robert Pinheiro, Withy King Solicitors *
"I found something of interest in every chapter of this book. In my opinion this book raises the difficult role of a marketer in a professional services organisation to a new level of sophistication, and I highly recommend it." * John Gibbs, Leading Business Books *
ISBN: 9780749479183
Dimensions: 251mm x 176mm x 20mm
Weight: 651g
280 pages
Re-issue