Develop Your Assertiveness

Includes real-life, work-based examples that show how to be assertive in practice Includes a brand new chapter on assertiveness and technology, including being assertive online, virtual meetings and instant messaging. Packed with self-assessment tools and exercises

Develop Your Assertiveness is an easy to follow guide with a range of self-assessment tools and exercises that will help you become more confident.Develop Your Assertiveness offers simple techniques that will help you become more aware of your strengths and weaknesses, so that you can learn how best to modify your behaviour in social and business interactions. Being more confident and learning how best to communicate with your colleagues will enable you to create win-win situations, thus improving your career prospects and enhancing your social life. Packed with examples and exercises, this essential guide covers topics such as: the importance of choice of behaviour; tension control; self awareness and self-esteem; relationships; making and refusing requests; dealing with problem people; tricky situations; assertiveness online. Exercises and activities in Develop your Assertiveness enable you to measure your progress and reach your goals.