The New Conceptual Selling

The Consultative Communication Process for Solution-led Selling

Stephen E Heiman author

Format:Paperback

Publisher:Kogan Page Ltd

Published:3rd Jun '11

Should be back in stock very soon

The New Conceptual Selling cover

Shows how to master the art of 'no-sell' selling Helps sales teams prepare effectively for calling Provides tips on how to get the best possible information from a sales call

Identify customer needs, tailor each sale to a particular client and earn and maintain credibility with this guide.The New Conceptual Selling has turned conventional sales thinking on its head by offering powerful, practical lessons that break down the boundaries of traditional product pitch selling. Based on the world-renowned Miller Heiman sales training programme, which has been adopted by some of the world's top companies, it is a thoroughly validated systematic process that has been shown to produce immediate, significant and reliable sales increases. Through listening to the customer and identifying their 'concept', it will teach sales directors, managers and executives how to identify customers' real needs, tailor every sale to one specific client, and earn and maintain credibility.

ISBN: 9780749462918

Dimensions: 235mm x 159mm x 14mm

Weight: 375g

240 pages

2nd Revised edition