Understanding Emotional Intelligence
Strategies for Boosting Your EQ and Using it in the Workplace
Frances Kay author Neilson Kite author
Format:Paperback
Publisher:Kogan Page Ltd
Published:3rd Nov '11
Currently unavailable, and unfortunately no date known when it will be back

Understanding Emotional Intelligence explains that by using your emotions to their best advantage you can reduce stress, better understand people and be more successful. With models and examples it explains the key concepts and applications of without the jargon.
Use emotions to their best advantage to reduce stress, better understand people and be more successful.Emotional intelligence, more than IQ and technical know-how, gives a valuable competitive edge to organizations and is crucial to the success of individuals. Used to its full advantage, emotional intelligence can improve relationships with vital business contacts to achieve your desired outcomes, help you perform better at interview and job applications and improve your decision making on a day to day basis. By applying the principles of emotional intelligence to the working environment and describing familiar situations in jargon-free language, Understanding Emotional Intelligence will show you how to negotiate more effectively, develop leadership skills, develop an emotionally aware organisation, use EQ as a management strategy, manage relationships with colleagues and develop your self-confidence. Featuring ten traits of emotionally intelligent people and including advice on social networking and communication, Understanding Emotional Intelligence provides clear and realistic guidance in a common sense way, helping you to make radical changes in the way you approach people, life and work.
ISBN: 9780749458805
Dimensions: 216mm x 139mm x 13mm
Weight: 301g
240 pages