Managing Operations
A Competence Approach to Supervisory Managment (NVG/SVQ Level 3)
George Green author Michael Collins author Roger Cartwright author Anita Candy author
Format:Paperback
Publisher:John Wiley and Sons Ltd
Published:17th Sep '93
Currently unavailable, and unfortunately no date known when it will be back
Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations.
The specific aspects of operations are covered in detail:
- Work practices.
- Planning.
- Resourcing.
- Legislation.
- Customer relations.
"It is comprehensive, covering all aspects of operations management and is ideal as a first step into the subject ... The concept of competences is well explained and is likely to be a useful reference for supervisors." Donna Green, Manager, Rover Group.
ISBN: 9780631190110
Dimensions: 248mm x 175mm x 16mm
Weight: 397g
216 pages