Managing Operations

A Competence Approach to Supervisory Managment (NVG/SVQ Level 3)

George Green author Michael Collins author Roger Cartwright author Anita Candy author

Format:Paperback

Publisher:John Wiley and Sons Ltd

Published:17th Sep '93

Currently unavailable, and unfortunately no date known when it will be back

Managing Operations cover

Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations.
The specific aspects of operations are covered in detail:


  • Work practices.

  • Planning.

  • Resourcing.

  • Legislation.

  • Customer relations.

"It is comprehensive, covering all aspects of operations management and is ideal as a first step into the subject ... The concept of competences is well explained and is likely to be a useful reference for supervisors." Donna Green, Manager, Rover Group.

ISBN: 9780631190110

Dimensions: 248mm x 175mm x 16mm

Weight: 397g

216 pages