Emotional Intelligence
Activities for Developing You and Your Business
Ann Cartwright author Amanda Solloway author
Format:Paperback
Publisher:Taylor & Francis Ltd
Published:28th Mar '09
Currently unavailable, and unfortunately no date known when it will be back
This paperback is available in another edition too:
- Hardback£180.00(9781138433571)
Building rapport, communicating and establishing trust with people, as a line manager, as part of a department or a temporary project team, involves a fundamental set of human and business skills. And yet this set of skills is also the area where the majority of managers feel least equipped to cope. Emotional intelligence is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, skills for managing self and relationships with others. Each activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.
ISBN: 9780566088360
Dimensions: unknown
Weight: 997g
376 pages