Problems with Patients
Managing Complicated Transactions
Kingsley Norton author Samuel Peter Smith author
Format:Hardback
Publisher:Cambridge University Press
Published:28th Jul '94
Currently unavailable, and unfortunately no date known when it will be back
This hardback is available in another edition too:
- Paperback£53.99(9780521436281)
This 1994 book helps doctors to manage their interaction with patients, thereby avoiding many unnecessary professional relationship problems.
This 1994 book helps doctors to manage their interactions with patients more effectively by analysing the problems that occur. It will be welcomed by clinicians, social workers, trainees and course organisers in all areas where good patient communication is essential.When patient meets doctor, as well as engaging in a transaction with a clinical purpose, they react to one another as people. Their personalities and ability to make relationships in general also affect the professional interaction. As with other relationships, things can go wrong. The outcome of the consultation may not then be what was hoped for or intended on either side. This 1994 book considers the factors which may cause problems in the doctor-patient relationship, emphasising and explaining the often unconscious personal aspects of doctor and patient within a model studied from various perspectives. Through this insight doctors can be helped to manage their interactions with patients within their own consultational style, thereby avoiding many unnecessary professional relationship problems. This analysis, which is well-illustrated by clinical case vignettes, is sure to be welcomed by clinicians, trainees and course organisers in all areas where communication between individuals plays an important role.
'This book is very readable and provides a stimulating journey through complicating interpersonal factors during consultation, ideas about identifying and dealing with these, negotiating contracts and setting limits.' British Journal of General Practice (Abbas Virii-GP)
' … an important and timely contribution to the literature of general practice.' British Medical Journal.
ISBN: 9780521430432
Dimensions: 236mm x 156mm x 16mm
Weight: 399g
194 pages