Measure What Matters to Customers

Name: Measure What Matters to Customers
Brand: John Wiley & Sons Inc
SKU: 9780471752943
Price: 65 GBP
Availability: InStock
ISBN: 9780471752943

Using Key Predictive Indicators (KPIs)

Ronald J Baker author

Format:Hardback

Publisher:John Wiley & Sons Inc

Published:17th Oct '06

Currently unavailable, and unfortunately no date known when it will be back

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

ISBN: 9780471752943

Dimensions: 231mm x 163mm x 20mm

Weight: 422g

208 pages