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Essentials of Quality with Cases and Experiential Exercises

Victor E Sower author

Format:Paperback

Publisher:John Wiley & Sons Inc

Published:12th Mar '10

Currently unavailable, and unfortunately no date known when it will be back

Essentials of Quality with Cases and Experiential Exercises cover

Thoroughly tested and used by students and proven to help students taking the American Society for Quality’s Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today’s economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.

ISBN: 9780470509593

Dimensions: 226mm x 152mm x 28mm

Weight: 499g

416 pages