SwitchPoints

Culture Change on the Fast Track to Business Success

Les Dakens author Peter Edwards author Judy Johnson author Ned Morse author

Format:Hardback

Publisher:John Wiley & Sons Inc

Published:24th Oct '08

Currently unavailable, and unfortunately no date known when it will be back

SwitchPoints cover

SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years–becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today. Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.

ISBN: 9780470283837

Dimensions: 231mm x 158mm x 28mm

Weight: 454g

288 pages