Information and Communication Technologies in Action

"This is the communication technology book I've been waiting for. It combines concise summaries of nine major theories with rich ethnographic descriptions of classic real-world organizational problems that pull the theories down to Earth. The problems cut across the theories and vice-versa, creating lots offlexibility for engaging the material in class. "

-Steven R. Corman, Professor Hugh Downs School ofHuman Communication Arizona State University

"I find this book excellent for teaching students the role ofICTs in organizational communication. The cases provide a wide range ofinteresting, practical experiences for students to discuss, and the conceptual chapters provide readable yet sophisticated introductions to theories that enable students to understand the issues in novel and more complex ways."

-Ted Zorn, Professor ofManagement-Communication University ofWaikato, New Zealand

"Understanding the individual, organizational, technological, social, and cultural complexity ofICTs requires both a wide range of theoretical perspectives, and a wide range of actual situations. This book provides both, through rich personal narratives of applying ICTs in a fascinating array of sites, including Norwegian fish farming, international financial services, rural family histories, media-enhanced courses, individual entrepreneurs, and pathology physicians."

-Ronald E. Rice, Arthur N Rupe Professor ofCommunication University ofCalifornia Santa Barbara

"I have read Information and Communication Technologies in Action and think that it represents a terrific combination oftheory and practice. Plus, it is very readable! Who could ask for more? I congratulate the authors on writing a very important book."

-Everett M. Rogers, Professor ofCommunication andJournalism, University ofNew Mexico In 1996, his book, "DifJitsion ofInnovations," was selected by Inc. Magazine as one ofthe ten classic books in business.