Public Administration Reformation

This book explores the need for public administration reform, focusing on eGovernment and citizen engagement in response to global economic challenges. Public Administration Reformation provides critical insights.

In an era where trust in government is paramount, Public Administration Reformation delves into the evolving relationship between public organizations and tax-paying citizens. It examines how these organizations are increasingly viewing citizens as consumers, striving to enhance their performance, credibility, integrity, efficiency, and cost-effectiveness. The book highlights the urgent need for reform in public administration, particularly in light of the economic challenges faced by nations worldwide. By addressing the complexities of this transformation, the author provides insights into the interplay between market economy dynamics and public sector innovation.

Public Administration Reformation also challenges several prevailing assumptions about public administration, such as the notion that the public sector is inherently slow and bureaucratic. It questions the stereotype of disengaged government employees and the inefficiencies often associated with government agencies. Through a thorough analysis, the book argues that eGovernment can serve as a vital tool for improving public services and enhancing the reputations of these organizations.

Furthermore, the text emphasizes the importance of a citizen-centric approach in the reform process. By integrating technology and focusing on the needs of citizens, public organizations can foster a more responsive and efficient governance model. This book is a crucial resource for anyone interested in understanding the future of public administration and the role of eGovernment in shaping it.