Working in the Service Sector

A Tale from Different Worlds

Gerhard Bosch editor Steffen Lehndorff editor

Format:Hardback

Publisher:Taylor & Francis Ltd

Published:18th Aug '05

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Working in the Service Sector cover

The rise to prominence of the service sector - heralded over half a century ago as the great hope for the twenty-first century - has come to fruition. In many cases, employment in the service sector now outnumbers that in manufacturing sectors, and it is accepted that in all developed countries, the service sector is the only one in which employment will grow in future. The reasons for this is the subject of much controversy and debate, the outcomes of which are not merely of academic interest but of decisive importance for economic policy and the quality of working and living conditions in future.

In order to examine these various arguments, research teams from eight European countries worked together for three years on a comparative study of the evolution of service sector employment in EU member states. They also investigated working and employment conditions in five very different service industries (banking, retailing, hospitals, IT services and care of the elderly) in a number of countries, and the results of their research are presented in this informative new collection, of interest to students academics and researchers involved in all aspects of industrial economics.

"Working in the Service Sector provides a valuable overview of the European Service Sector, brings together a considerable range of perspectives, and sets an impressive benchmark for comparative studies of work and organizations in terms of depth, focus, and theoretical outlook" Industrial Relations Review

ISBN: 9780415283229

Dimensions: unknown

Weight: 703g

380 pages