Understanding, Managing and Implementing Quality
Frameworks, Techniques and Cases
David Preece editor Jiju Antony editor
Format:Hardback
Publisher:Taylor & Francis Ltd
Published:20th Dec '01
Currently unavailable, and unfortunately no date known when it will be back
This hardback is available in another edition too:
- Paperback£58.99(9780415222723)
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
ISBN: 9780415222716
Dimensions: unknown
Weight: 544g
254 pages