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Markets and the Arts of Attachment

Understanding emotional connections in consumer behavior

Franck Cochoy editor Joe Deville editor Liz McFall editor

Format:Paperback

Publisher:Taylor & Francis Ltd

Published:12th Dec '19

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Markets and the Arts of Attachment cover

This collection offers insights into how sentiment and relationships shape consumer markets, as explored in Markets and the Arts of Attachment.

In Markets and the Arts of Attachment, the intricate relationship between sentiment, aesthetics, and consumer markets is thoroughly examined. This edited collection features a range of contributors who delve into the various tools and techniques that are employed to harness sentiment, aesthetics, and relationships in market strategies. By shedding light on these aspects, the book provides a nuanced understanding of how emotional connections influence consumer behavior.

The contributors analyze how sentiment and relationships are structured within consumer markets, arguing that social studies of economies can offer deeper insights beyond mere context or culture. Through their exploration, they reveal the mechanisms by which attachments between individuals and products are crafted, and importantly, how these connections can sometimes falter. This comprehensive approach emphasizes the significance of social dynamics in economic practices, demonstrating that the interplay between people and products is far more complex than it may initially appear.

Additionally, the collection discusses various strategies employed in the arts of attachment, including social media marketing, consumer research, algorithmic profiling, and relationship management techniques. As the contributors illustrate, understanding these arts is essential for grasping the technical and organizational aspects of markets, highlighting their often-overlooked importance in shaping consumer experiences and market outcomes. Markets and the Arts of Attachment ultimately provides a thought-provoking perspective on the emotional dimensions of consumer behavior and market dynamics.

"This important collection revisits the vexed question of attachment and how it works in market contexts. Are attachments constraining or sustaining customers? Are they manipulative or emancipatory? Beyond such active/passive dichotomies, the authors use a bold range of tools and cases to show how the attachments between people and their things are orchestrated through sentiment, kinship, technique, devices, bodies, practice and more. Using cases including the Apple Watch, payday lending, internet dating and call centres, the authors reveal the elaborate tricks that markets and their customers play on each other."

- Antoine Hennion,Professor of Sociology, École des Mines de Paris, formerly Director of the Center for Sociology of Innovation (CSI)

"Why do people get attached to products? The authors perceive the arts and devices surrounding human attachment as key drivers of contemporary markets. This inspiring and pioneering book offers multiple explanations full of rich discussions on inquiry and reflexivity, categories and valuation, ties, marketing agendas, digital economy, culture and sentiments, among others. It also provides a wide array of advanced theories and research techniques with detailed empirical results. It pushes the academic frontiers of economics and sociology as from assemblages of agency or dynamic interactions of agents and products. A must-read for researchers and practitioners alike!"

- Tsotumo Nakano, Professor of Organizations, Corporate Strategy and International Management, Aoyama Gakuin University, Tokyo

ISBN: 9780367872700

Dimensions: unknown

Weight: 453g

200 pages