Total Quality Management in Higher Education
Study of Engineering Institutions
Sanjay Mohapatra author K Ganesh author Chandrasekharan Rajendran author Sayeda Begum author Prakash Sai L author
Format:Paperback
Publisher:Taylor & Francis Ltd
Published:25th Sep '23
Currently unavailable, and unfortunately no date known when it will be back
This paperback is available in another edition too:
- Hardback£135.00(9780367641672)
This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM.
This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions.
This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.
ISBN: 9780367693954
Dimensions: unknown
Weight: 380g
202 pages