Total Quality Management (TQM)
Principles, Methods, and Applications
Sachin K Mangla author Sunil Luthra author Dixit Garg author Ashish Agarwal author
Format:Paperback
Publisher:Taylor & Francis Ltd
Published:4th Oct '24
£45.99
Supplier delay - available to order, but may take longer than usual.
This paperback is available in another edition too:
- Hardback£120.00(9780367512835)
Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation.
This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM).
Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process.
A solutions manual and power point presentations slides are available for qualified adoptions.
ISBN: 9780367512842
Dimensions: unknown
Weight: 408g
198 pages