Designing and Delivering Superior Customer Value
Concepts, Cases, and Applications
William C Johnson author Art Weinstein author
Format:Paperback
Publisher:Taylor & Francis Ltd
Published:23rd Nov '20
Currently unavailable, and unfortunately no date known when it will be back
This paperback is available in another edition too:
- Hardback£175.00(9780367230180)
First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).
ISBN: 9780367230197
Dimensions: unknown
Weight: 780g
388 pages