Designing and Delivering Superior Customer Value

Concepts, Cases, and Applications

William C Johnson author Art Weinstein author

Format:Hardback

Publisher:Taylor & Francis Ltd

Published:23rd May '19

Currently unavailable, and unfortunately no date known when it will be back

This hardback is available in another edition too:

Designing and Delivering Superior Customer Value cover

First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).

ISBN: 9780367230180

Dimensions: unknown

Weight: 900g

388 pages