Communicating Globally

'At last...a book that truly lives up to its claims of an integrated approach to marketing. It has no peer within marketing literature and its practitioners are similarly rare, despite many protestations to the contrary. Advertisers and agencies alike can only founder if they fail to eschew and heed its messages!' - Juliet Williams, Director, Strategic Management Resources 'As Schultz and Kitchen's pathbreaking book shows customer acquisition, retention and loyalty are now pivotal to 21st century global business strategy and brand building. Schultz and Kitchen comprehensively define the strategic and operational imperatives required to implement a Global Marketing Communication plan. Their work is theoretically exceptionally well grounded as well as being practically useful.' - Sylvia D. Meli, Group Planning Director, Grey Advertising Ltd.

Corporate Globalization has created a growing worldwide demand for guidance on how to apply the principles of integrated marketing communications across borders.Corporate Globalization has created a growing worldwide demand for guidance on how to apply the principles of integrated marketing communications across borders. This book answers that need by supplying the knowledge and skills required, from how global integrated marketing communications works to strategic planning and creative execution. It includes discussions on compensation, measuring consumer response, and on the corporate blocks to integration. The authors not only explain the latest marketing communications theories, but also illustrate them with ample examples, vignettes and 5 in-depth case studies (British Telecom, DeBeers, Oral B, Dow Chemicals and Orange plc) making this an ideal text for MBA and post-experience marketing communications courses.