Quality in the Undergraduate Experience

Students, parents, and government agencies need as much information as possible about the outcomes of the higher education experience and the extent to which they can expect a fair return on their investment in higher education.In order to better understand the concept of quality - enabling students to acquire knowledge in a variety of disciplines and deep knowledge in at least one discipline, as well as to develop a range of skills and habits of mind that prepare them for career success, engaged citizenship, intercultural competence, social responsibility, and continued intellectual growth - an ad hoc planning committee of the National Academies of Sciences, Engineering, and Medicine Board on Higher Education and Workforce, with funding from the Lumina Foundation, organized a workshop in Washington, D.C., on December 14-15, 2015.This report summarizes the presentations and discussion of that event.

Table of Contents

• Front Matter
• 1 Introduction
• 2 Defining Quality
• 3 Improving Quality
• 4 Measuring and Communicating Quality
• 5 Suggested Actions
• Appendixes
• Appendix A: Workshop Agenda
• Appendix B: Quality in the Undergraduate Experience - A Discussion Document
• Appendix C: Defining and Measuring Institutional Quality in Higher Education
• Appendix D: Planning Committee and Staff Biographies
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