Measuring Performance and Benchmarking Project Management at the Department of Energy

In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.Table of Contents

• Front Matter
• Executive Summary
• 1 Introduction
• 2 Project Management Performance Measures
• 3 The Benchmarking Process
• 4 Implementation
• Appendix A NRCs DOE Project Management Assessment Reports
• Appendix B Statement of Task
• Appendix C Biographies of Committee Members
• Appendix D Discussions with DOE Personnel