Understanding and Using Health Experiences
Improving patient care
Angela Coulter editor Sue Ziebland editor Joseph D Calabrese editor Louise Locock editor
Format:Paperback
Publisher:Oxford University Press
Published:4th Apr '13
Currently unavailable, and unfortunately no date known when it will be back
Understanding and Using Health Experiences was Highly Commended in the Health and Social Care category of the BMA Book Awards 2014.
Improving patient experience is a global priority for health policy-makers and care providers. This book critically examines the various ways in which people's experience of health and healthcare can be recorded, analyzed and therefore improved.Improving patient experience is a global priority for health policy-makers and care providers. The need to look at healthcare delivery through the eyes of patients is widely accepted, but how should it be done? What use can be made of this information, and what evidence is there that such exercises lead to better care? Understanding and Using Health Experiences: Improving patient care examines a broad range of different sources and techniques for gathering and analyzing health experiences. Providing an accessible and pragmatic overview of the diversity and richness of research in the field this book explores the strengths and limitations of different approaches, and assesses what each method can contribute to improving people's experience of illness, and the way that health services are delivered. The book looks at topics such as using focus groups to understand experiences of health and illness, patient surveys, and the internet as a source of information on people's experience. Using clear and engaging examples throughout, the book is accessibly written by experts in social science, health services, and health policy, and will be valuable to postgraduate students, healthcare practitioners, and individuals working in health and social policy, public sector management, and research.
This book provides a whistle-stop tour of qualitative approaches towards capturing patient healthcare experiences. It flows logically from an introduction to ethnographic, interview and survey techniques to discussing practice issues including pharmacovigilance (adverse experiences and issues associated with drugs, their prescription and use) and patient reported outcome measures. * Subhashis Basu, Occupational Medicine, 64 (2014) *
There are many research books that incorporate patient voices, but there are none that only address the patient experience. This book is not meant to teach the research method, like traditional research books, but rather uniquely ties the patient stories/experiences to the application of them to change healthcare delivery. * Doody's Notes, June 2013 *
Anybody who works in the NHS and is interested in how they can improve the care they provide for their patients, should read this book. It is also essential reading for anybody planning a project in the NHS either as part of their work or as part of an academic course, as an invaluable source of techniques to consider when planning their study. * Nursing Times.net *
ISBN: 9780199665372
Dimensions: 234mm x 179mm x 11mm
Weight: 301g
180 pages