DownloadThe Portobello Bookshop Gift Guide 2024

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Susan Benjamin author

Format:Paperback

Publisher:McGraw-Hill Education - Europe

Published:16th Sep '07

Should be back in stock very soon

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities cover

Perfect Phrases for the Right Situation, Every Time

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

ISBN: 9780071493048

Dimensions: 206mm x 122mm x 13mm

Weight: 211g

240 pages