Quality Management Demystified
Format:Paperback
Publisher:McGraw-Hill Education - Europe
Published:16th Feb '06
Should be back in stock very soon
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Get past the hype to discover what quality management programs really work
Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.
ISBN: 9780071449083
Dimensions: 234mm x 183mm x 25mm
Weight: 500g
320 pages